Prices in the following PDF prices link are suggested list prices on day of announcement for the U. The customer's business applications or business data is never transmitted to IBM. Machine code Same license terms and conditions as base machine. At this time, this selection only changes the PT component. IBM Knowledge Center provides you with a single information center where you can access product documentation for IBM systems hardware, operating systems, and server software. TSSC provides the focal point for local service activities within the data center. 
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Electronic Clnsole news page and Electronic Services Agent. For the latest supported hardware interoperability configurations, refer to the Interoperation Center website. Prices in the following PDF prices link are suggested list prices on day of announcement for the U.
The Te3000 Service Agent tool is designed to enhance the Warranty or Maintenance Agreement by providing faster hardware error reporting and uploading system information to IBM Support. When complete, the Log Retrieval Page again appears.
IBM is your one-stop shop for IT support needs. Optional In the Specify a File field, type the complete path to a specific file to be collected.
TSSC publications
The TS uses the TSSC to connect to IBM for various situations including reporting problems, downloading system fixes, reporting inventory, and transmitting error data. Unless specified otherwise, the warranty period, type of st3000 service, and service level of a part or feature are the same as those for the machine in which it is installed.
The protocol that is used is specific to this application and not publicly available.
Remote support capabilities of the TSSCin conjunction with tape systems, include: The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70, st3000. Bidirectional in case of customer web access, otherwise Outbound only.
An IBM part or feature installed during the initial installation of an IBM machine is subject to a full warranty effective on the date of installation of the machine. Since system information and error logs are automatically uploaded to the IBM Support center in conjunction with the service request, customers are not required to find and send system information, decreasing the risk of conslle or misdiagnosed errors.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. Dealer prices may vary, and prices may also vary by country.
Feature number provides the enhanced rack-mountable TSSC 1U server and an Ethernet cable for connection to the rack-mount switch. The default is Small.
IBM products and services which are announced and available xonsole your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time.
System inventory information is stored in a secure database, which is protected behind IBM firewalls. IBM Knowledge Center provides you with a single point of reference where you can access product documentation for IBM systems hardware, operating systems, and server software. Contact your IBM representative for information. In the Action area, click Click here.
TS System Console overview: C07
Through a consistent framework, you can efficiently find information and personalize your access by going to IBM Knowledge Center for all syetem product information needs. For details on available services, contact your IBM representative or go to the http: In the Start Time area, enter or select values for the year, month, day, and hour corresponding to some time before conxole occurrence of the problem.
The customer's business applications or business data is never transmitted to IBM. If prompted for a user ID and password, enter service and servicerespectively. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems.
TSSC publications
Figure 1 is a representation of a potential connection scheme for jbm TSSC. The choices are as follows: Necessary cables are provided within the TS System Console feature ordered against the machine type. In order for IBM to gain remote access to the machine with the introduction of the new TSSC feature numberfeature number for a new optical drive must also be ordered for use with the TS System Console.
It is viewable only by the customer and IBM. Separate logon IDs are required for access to each attached system. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance.
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